Dear Tim,
I want to thank you for all your efforts in helping to close my loan. From the beginning you were up front and very professional. You started out by sending me a Good Faith Estimate to let me know what to expect in regard to the cost of the loan. I believe I am a very demanding consumer. Your continuous updating and follow through allowed me to realize that whatever you committed to in regard to phone calls and e-mails always occurred in a timely fashion. You were always willing to take the necessary time to explain documents or answer any questions that I had. I work hard and I try to be diligent in following through with whatever commitments I make. Your diligence in updating me and also making me aware of the next step in the procedure could only be described as exemplary. You also were proactive in suggesting ideas to head off potential problems in only what could be described as a difficult lending market.
Please feel free to share this letter with any potential clients. I have never been more satisfied with a lending experience. Working with Tim Ortiz from Home Financial of the Rockies greatly exceeded my expectations. Please feel free to share my phone number, 630-355-4320 or my e-mail address, jinnocenti@naperville203.org, with any potential clients who might be looking for a reference.
Sincerely,
Jim Innocenti
February 6, 2009
“We talked to many financial institutions trying to get approval on a mortgage for our first home. Home Financial of the Rockies not only got us approved but saved us 0.50% on interest in a comfortable, relaxed, no pressure atmosphere. We look forward to working with them again when we upgrade to a larger home.”
– Adam and Christy Smith
”No solo llenaron mis expectaciones, sino que las superaron por mucho, ya que hicieron todo lo possible por conseguirme un credito hipotecario mucho mayor al que yo esperaba obtener.
Ademas, trabajar con Tim y Phil fue muy agradable, son unas personas que saben lo que estan hacienda.
La verdad es que no tuviera mi casa ahora sin la ayuda de ellos.”
- S.C.
“My experience with Home Financial of the Rockies was phenomenal!
They didn’t just meet my expectations, they surpassed them, and did everything possible to get me a better mortgage than I had hoped to obtain.
Furthermore, working with Tim and Phil was very agreeable – they are folks who know what they are doing.
The truth is that I wouldn’t have my house without their help.”
-S.C.
